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Product / Observability Platform

Full-Stack Visibility.

Unify metrics, logs, and traces to understand system behavior, automatically surface risks, and resolve issues faster. Move beyond monitoring to true, AI-powered observability.

Observability Platform

Business-Aligned Hybrid Observability

Drive IT performance with a business-first perspective across your hybrid and cloud-native (K8s) landscape. Shift focus from mere resource uptime to the health of critical business transactions. By correlating infrastructure and application metrics directly with business KPIs (e.g., order volume, payment success), teams can quantify the business impact of IT issues within complex environments and ensure operational continuity.

Business-Aligned Hybrid Observability

Better User Experience and Business Performance

Cloudwise ensures superior user experience by unifying Real User Monitoring (RUM) with 24/7 Proactive Synthetics. Leveraging advanced eBPF technology, we deliver non-intrusive, kernel-level observability that captures granular network metrics (e.g., TCP retransmissions, latency) across any language or framework. By correlating these insights with end-to-end transaction traces, teams can instantly pinpoint root causes—whether in code, network, or infrastructure—to optimize performance and guarantee business continuity.

Better User Experience and Business Performance

Unified Data and Full-Stack Observability

Break down data silos by leveraging Unified Agent (OneAgent) technology for "deploy once, collect all" efficiency—seamlessly ingesting Metrics, Logs, Traces, and Events non-intrusively. Utilize an intelligent Data Pipeline to clean, standardize, and route massive heterogeneous data in real-time. This ensures high-quality data flows into a single platform, providing full-stack, end-to-end visibility from mobile ends to hybrid infrastructure, empowering data-driven value generation.

Unified Data and Full-Stack Observability

AI and LLM-Driven AIOps

Fuse proprietary algorithms with Domain-Specific LLMs to elevate operations. While algorithms proactively predict anomalies and filter 90%+ of alert noise using dynamic baselines, the LLM acts as an "Expert Assistant." It interprets complex incidents in natural language, automatically generating context-aware root cause analyses and remediation steps, transforming troubleshooting from manual data-digging into intelligent, guided resolution.

AI and LLM-Driven AIOps

Topology-Driven Observability and Automated RCA

Automatically map dynamic dependencies between applications and infrastructure to gain an end-to-end topology view. Leveraging AI-powered multi-dimensional algorithms, the system accurately detects anomalies and eliminates false positives. By integrating full-stack data, it automates Root Cause Analysis (RCA) to drastically shorten MTTR. Our unified alert management enriches context and suppresses "alert storms," empowering your team to shift from reactive firefighting to proactive operations.

Topology-Driven Observability and Automated RCA

Hear From Our Clients

APEX

By monitoring both on-cloud and off-cloud APEX resources, multi-dimensional data was integrated and visualized, enabling the IT department to quickly assess business health through a centralized dashboard. Meanwhile, Cloudwise demonstrated excellent delivery efficiency.

Unified Monitoring Solution for Singapore FSI Customer

APEX

Read the Story
APEX

Powerful Capabilities

Everything you need to master your observability platform operations at enterprise scale.

Performance and Real User Monitoring

Optimize digital experiences by correlating code-level diagnostics with real-user interactions in a single view.

Full-Stack Visibility

Gain blind-spot-free visibility across hosts, K8s, and apps with seamless request tracing in hybrid environments.

Root Cause Analysis

Instantly pinpoint root causes like slow SQLs by automatically correlating anomalies with system topology using AI.

Event Intelligence

Transform alert storms into actionable insights by using AI to filter noise and correlate related events.

Topology & Dashboards

Visualize real-time dependencies with dynamic topology maps and build customizable dashboards tailored for every team role.

Anomaly Detection

Proactively detect unknown issues and outliers before they impact users with advanced multi-dimensional algorithms.

Predictive Insights

Prevent outages by proactively forecasting resource bottlenecks and traffic trends based on historical data patterns.

Dynamic Thresholds

Automate intelligent alerting with dynamic baselines that adapt to historical patterns and seasonal trends.

Asset Explorer

Instantly search and visualize relationships for every asset across your physical, virtual, and cloud landscapes.

See Everything. Act Instantly. Prevent the Next Outage.

Join leading enterprises unifying their observability practice with Cloudwise.