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Products

Transform your organization's IT landscape with Cloudwise's comprehensive suite of cloud-based digital solutions designed to optimize IT operations and drive business success.

Castrel (SRE Agent)

Castrel (SRE Agent)

An AI SRE agent that detects incidents, identifies root causes, and automates remediation.

Castrel is the AI platform for modern SRE teams. It automates alert assessment, correlates context, and empowers every engineer on your team—transforming them from reactive firefighters into proactive system architects focused on creating long-term value.

  • Smart Triage
  • Dynamic Baselines
  • Postmortem Reports
  • ChatOps Integration
Log Analyst

Log Analyst

An AI-powered log intelligence agent that detects anomalies and surfaces operational insights.

AI-powered log intelligence for instant answers. Understand the semantic meaning of your system logs for faster diagnosis and root cause analysis.

  • Centralized Log Management
  • High-Performance Search
  • Automated Pattern Recognition
  • Baseline & Drift Detection

AI-Powered Intelligence

Leverage cutting-edge AI technology to automate complex operational tasks and accelerate incident resolution.

Real-Time Analysis

Gain instant insights from logs and alerts with advanced pattern recognition and anomaly detection.

Proactive Problem Solving

Identify and resolve issues before they impact your business with predictive analytics and intelligent alerts.

Inspection Specialist

Inspection Specialist

An AI inspection agent that continuously monitors application and infrastructure health.

An AI-native inspection solution for modern infrastructure. It uses historical data for threshold recommendations and LLM-based analysis to connect full-stack inspection with business context from task creation to reporting.

  • AI-Powered
  • Full-Stack Coverage
  • Closed-Loop Operations
Ticket Assistant

Ticket Assistant

An AI service agent that automates ticket handling and accelerates issue resolution.

Use AI to automate routine inquiries, route complex issues to the right agents, and recommend proven solutions based on historical data — delivering fast, seamless, 24/7 support.

  • Automated Routing
  • Knowledge Answers
  • Continuous Learning

Automated Workflows

Streamline operations with intelligent automation that reduces manual effort and accelerates response times.

Enhanced Collaboration

Empower your team with AI-assisted tools that facilitate seamless communication and knowledge sharing.

AI Inspection Robot

AI Inspection Robot

An autonomous inspection robot that monitors facilities and infrastructure in real time.

Built for all-weather, full-scenario coverage with multidimensional sensing, this robotic inspection platform enhances data center security, reliability, and operational efficiency.

  • Multimodal Sensing Stack
  • High-Mobility Hybrid Chassis
  • 3D SLAM Navigation
  • Dual-Sensor Gimbal Camera
Asset Inventory Robot

Asset Inventory Robot

An intelligent inventory robot that automates asset tracking using RFID and computer vision.

RFID & CV algorithms for auto-discovery, position calibration, and real-time CMDB sync to ensure physical-to-digital alignment.

  • Multimodal Sensing Stack
  • High-Mobility Hybrid Chassis
  • 3D SLAM Navigation
  • High-Throughput RFID Module

Autonomous Operations

Deploy intelligent robots for hands-free monitoring and management of physical infrastructure.

Zero-Touch Inventory

Achieve complete asset visibility with automated RFID and computer vision-based tracking.

Real-Time Alerting

Receive instant notifications about environmental anomalies and infrastructure issues.

ITSM

ITSM

An AI-enabled IT service management platform that streamlines workflows and service delivery.

Accelerate service delivery with AI-powered automation and intelligent ticketing. Move your IT operations from reactive firefighting to predictive service excellence, ensuring a seamless experience for every employee.

  • Change Management
  • AI-Powered Workflows
  • Omnichannel Service
CMDB

CMDB

A centralized configuration database that maps and governs your entire IT environment.

Combine Deep Auto-Discovery with a rigorous Data Sandbox Pipeline. We standardize, clean, and reconcile your multi-source data into a single, accurate "Golden Record" for your hybrid infrastructure.

  • Deep Agent-Based Discovery
  • Multi-Source Reconciliation
  • Configuration History
  • Prebuilt CI Models

Unified Service Management

Integrate service requests, incidents, and changes into a single, intelligent workflow platform.

Complete Configuration Visibility

Build a trusted foundation with automated discovery and dynamic mapping of all IT assets and dependencies.

Data-Driven Decisions

Make informed choices with comprehensive analytics and real-time insights into service performance.

ITAM

ITAM

An intelligent asset management platform that governs the full lifecycle of IT assets.

Manage hardware, software, consumable, and cloud IT assets. Manage the lifecycle of IT assets through workflows while controlling costs and minimizing licensing risks.

  • Hardware Asset Management
  • Software Asset Management
  • Cloud Asset Management
  • Consumable Asset Management
Observability Platform

Observability Platform

An AI-powered observability platform delivering end-to-end visibility across modern infrastructure.

Unify metrics, logs, and traces to understand system behavior, automatically surface risks, and resolve issues faster. Move beyond monitoring to true, AI-powered observability.

  • Performance and Real User Monitoring
  • Full-Stack Visibility
  • Root Cause Analysis
  • Event Intelligence

End-to-End Visibility

Monitor your entire IT landscape from infrastructure to applications with unified telemetry and metrics.

Optimized Resource Utilization

Maximize ROI with intelligent asset lifecycle management and license optimization.

Comprehensive Observability

Gain deep insights into system behavior with full-stack monitoring and AI-powered analytics.

Proactive Governance

Ensure compliance and security with automated asset tracking and policy enforcement.

Accelerate Success With Digital Excellence

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