Media & Entertainment
Ensure flawless streaming experiences and accelerate content production pipelines with high-performance, AI-driven infrastructure management.
Innovative Monitoring Solutions for Media and Entertainment Enterprises
Global Proactive Monitoring
We conduct high-frequency monitoring of websites and core APIs of media and entertainment enterprises.
Key System Availability
Check the availability of critical systems such as login, registration and payment, covering different cities and regions.
Instant Issue Alerts
When metrics decline significantly, IT personnel receive immediate alerts, enabling prompt analysis of causes for the detected issues.
Our Solutions
Utilise our cutting-edge monitoring technology to deliver optimal user experience.
High-Frequency Proactive Monitoring
Initiate active monitoring on designated websites and API interfaces. Our monitoring frequency is as high as once per minute for each monitoring point, ensuring that your enterprise receives alert notifications near-instantly.
Interface Monitoring
Analyse the performance differences between your enterprise's and competitor's websites. This lets you gather valuable insights for optimizing page performance and enhancing core competitiveness.
CDN Monitoring
Custom host technology allows our monitoring points to track both the website and the source site post-CDN acceleration. You can access an analysis to gauge how well the CDN meets expectations.
Performance Optimisation
Receive immediate notification of any potential issues or downtime with your website. The alert data is presented in detail, allowing you to analyse the page performance for further optimisation.
Use Case
- IT Service Management (ITSM)
Systematisation of Service Management
Structuring IT service management to progressively enhance IT service capabilities and mitigate risks in IT operations.
Process-Oriented Service Management
Service management processes have been redefined and solidified based on ITIL, including service desks, work order management, and core management processes.
Standardisation of Quality
Establishment of SLA (Service Level Agreement) management and capabilities for report generation and statistical analysis.
Knowledge Sharing
Accumulation and sharing of operational knowledge, improving the recommendation, inheritance, and sharing of maintenance expertise.
Hear From Our Clients
Cloudwise supported Vivo in establishing a structured operations and knowledge base, and optimized systems for fault reporting and ticket generation.
Vivo boasts an industry presence in over 50 countries with over 400 million users globally.
— VIVO
Why Cloudwise?
We can help your media and entertainment enterprise deliver superior user experience, maintain customer satisfaction and maximize revenue generation in this highly competitive industry.
AI-Powered Ticket Resolution
Empower your team to resolve tickets faster with AI-powered auto-triage and smart responses.
Proactive Fault Detection
AI-powered alert triage and root cause analysis turn alert chaos into calm, proactive engineering.
Precise Asset Inventory
Highly efficient RFID and computer vision-based asset inventory with zero-touch audit capabilities.
Application Performance Monitoring
Your Application Performance Monitor, tracking transactions and optimizing service performance.
Transform your Media & Entertainment business today.
Book a consultation with our industry experts to see how Cloudwise fits your specific needs.