Customer Stories

With Cloudwise, the platform can provide better and more complete IT services. At the same time, it is linked to CMDB to facilitate change and incident management. Assets are also managed in a unified manner, and can be viewed at a glance through the dashboard.

With Cloudwise, now we have an unified platfrom for both monitoring and dashboard. It is a quite effective way for us to check all the performance data and alert on dashboard quickly.

With Cloudwise, we completed the migration of the ITSM platform successfully, and built the CMDB associations, which directly improved the success rate of problem solving and optimized the user experience.

With Cloudwise, we are able to provide an overall IT service portal for all employees, which helps us to realize better and smoother interaction between the IT and the business department. In addition, we successfully established a centralized O&M knowledge base.

With Cloudwise, all subsidiaries under the group can be managed in a unified manner, as well as standardize and digitize change management, incident management and change calendars, saving communication time between departments.

For Core 42, one of the UAE's largest cloud platform operators, Cloudwise delivered a comprehensive multi-cloud, multi-tenant monitoring platform, an ITSM service management system, and an intelligent alerting framework. The engagement focused on four major improvements.